get socialised.
turn social attention into e-commerce revenue.
Award winning strategic social media partner for New Zealand and Australian e-commerce brands scaling beyond $1M.
Keetrax is a social media management agency for established ecommerce brands across New Zealand and Australia. We run strategy, content production, organic social, community management and paid social as one programme, and report on what it returns.
Trusted by the Aotearoa & Australian top brands
reviews
4.9/5
93 Net Promoter Score
Integrated social media solutions.
We move beyond vanity metrics to build a cohesive ecosystem for your brand. By seamlessly blending high-impact creative with data-driven paid acquisition, we turn social attention into measurable e-commerce revenue.
Strategy & Creative
Data-backed roadmaps and scroll-stopping creative that captures attention.
969
%
Impressions Nationwide Up
#strategy #videocreation #contentcreation #branding
Performance & Paid Media
Full-funnel ad campaigns designed to lower CPA and scale revenue.
1.5
M
Organic Impressions Over a 7 Week Campaign
#meta #google #tiktok #paidadvertising #performacemarketing
Management & Community
Active community nurturing that turns customers into raving fans.
20.4
%
This Year, Organic Engagement Up
#engagment #influencermanagement #brandgrowth #communitymanagment
What social media management with Keetrax includes.
Search for a social media agency and every one of them says content and community. Here is the whole scope of what we run for an ecommerce brand, so you can see where the work actually goes.
Social media strategy
We start with your customers, your margins and your calendar, not a template. You get a quarterly plan that says what we are posting, why, and what it is meant to do for the business.
Organic social
The everyday feed. Planning, scheduling and publishing across Facebook, Instagram and TikTok, built around the products you actually need to move.
Content production
Photography, video, reels and static design, produced in house by our own team. No outsourcing, so the brand stays consistent and the turnaround stays short.
Community management
Comments, direct messages and reviews answered in your brand voice. This is where a follower becomes a customer, so we treat it as sales rather than admin.
Paid and organic, coordinated
One team and one plan. Organic content earns its place before we put budget behind it, and what we learn from paid social feeds straight back into what we make next.
Reporting you can act on
Monthly reporting tied to revenue and to the goals we set at the start, not to follower counts. You get what worked, what did not, and what we are changing next month.
Not just an agency. Your growth partners.
Most agencies post and pray. We analyse and amplify. We bring Kiwi ingenuity to the global stage. We understand the nuances of the NZ and AU markets because we live here, shop here, and succeed here.
Nelson Tasman Chamber Of Commerce
YOUNG BUSINESS LEADER AWARD
Alice Hazlett
2025
Nelson Tasman Chamber Of Commerce
SUPREME BUSINESS AWARD
Keetrax
2024
Nelson Tasman Chamber Of Commerce
MEDIUM BUSINESS AWARD
Keetrax
2024
Frequently asked questions.
What does social media management include?
Our social media management service can cover strategy, content planning and creation, publishing, community management, paid campaigns and performance reporting. We tailor the scope to your goals, audience and internal resources.
Which social media platforms do you manage?
We manage Facebook, Instagram, TikTok and LinkedIn. We recommend the platforms that best suit your audience and commercial goals rather than spreading your budget across every available channel.
Do you manage organic content and paid social advertising?
Yes. Organic content builds awareness, engagement and trust, while paid campaigns help reach specific audiences and drive measurable actions. We can manage either service or combine them in one strategy.
Can I approve content before it is published?
Yes. We agree on an approval process during onboarding so your team can review planned content before it goes live.
Do I need to provide photos and videos?
Not necessarily. Our team can help create social content, but access to your products, people and brand knowledge usually produces stronger, more authentic work. We will agree on what your team supplies and what Keetrax creates.
How do you measure social media performance?
We look beyond follower counts and likes. Depending on your goals, reporting can include reach, engagement, website traffic, conversions, cost per acquisition and revenue from paid campaigns.
How long does it take to see results?
The timeframe depends on your starting point, content volume, advertising budget and customer buying cycle. We set benchmarks at the beginning and report on progress so you can see what is improving and where the strategy needs adjusting.
How much does social media management cost?
Pricing depends on the number of platforms, publishing frequency, content production, community management and paid advertising requirements. After an initial conversation, we will recommend a scope and provide a tailored proposal.
Let’s Talk.
Whether you’re looking for an increase in brand awareness across your social media platforms, higher engagement or more website visitors and conversions, our mission is to help you maximise your social media ROI – talk to us today.
CONTACT INFO
P: +64 (0) 21 088 39058
E: [email protected]
A: Unit 11, 66 Aranui Road, Māpua 7005
New Zealand
By appointment only
OFFICE HOURS
7:30 – 5:00pm NZST
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